Here are the steps to factory reset your LG phone:
1. Turn off your device (you may need to remove, then reinsert the battery).
2. Press and hold Volume Up (depending on your software, it may be Volume Down) and Power buttons on the back of the phone at the same time.
3. Release all buttons when the Factory data reset screen is displayed.
4. Press the Volume Down button to highlight Yes, then press the Power button to confirm.
5. Wait for your device to reset.
You can also factory reset your LG phone using the Settings app. Here's how:
1. Open the Settings app.
2. Tap System > Restart & Reset > Factory Data Reset.
3. Tap on the "Reset phone" button at the bottom of the page.
If you have an SD card in your phone and want to format it too, tick the checkbox.
